Ooops no more. I have received my container back this morning via FedEx. The tracking itself proves why it sometimes makes sense to switch your courier service. As I mentioned in my previous post here and here, I chose DHL to send my container to the U.S. It has a good network here in the UK and since I sent it in November there is an even closer service location right here in Haverfordwest‘s WH Smith shop. But there was a huge delay in the dispatch location in the States delaying the shipment for quite an unreasonable time. FedEx took just 6 days!!!
The container was repaired free of charge which is a big plus for Aerodyne even though there seemed to be a manufacturing fault to which they conceded. At least they fixed the problem and sent the container back to me, again, free of charge.
But there is a problem which I won’t follow-up on. There is a small discrepancy with the logo which was on the flap that had to be replaced.
Before the repair (08-Nov-2008)
After the repair (03-Mar-2009)
The blue colour of the arrow pointing down is not the navy blue colour it was before.
I have now managed to send off the container to the manufacturer Aerodyne in Florida. I have just driven back from Swansea where I send off the container through a DHL ServicePoint location in the Parc Tawe Staples shop. Great service, if you ask me, as you don’t have to pay a high price to have your packed shipped and you also choose what boy its going to be sent in – the price of shipment depends on the size of the box, but with a upper weight limit. I sent in a large box which has an upper weight limit of 5kg – even though my container weighed only 3.5 kg. There are currently about 750 ServicePoint locations in the UK.
When the lady in Staples was helping me pack I kept on thinking that I am forgetting to post something, but I could not put my finger on exactly what. Considering I still had an disassembled container this morning I had to move fast so I unintentionally forgot to send the Aerodyne form that should be in the DHL package.
What can I say, ooops for the second time?